They work with 4-18 year olds who live in Birmingham or attend a Birmingham school. They offer family support sessions in or near the home to families when a loved one has recently died. They visit children in schools and community locations to provide one to one therapy for children who need counselling or play therapy. They deliver parenting support sessions to individual parents. They run group courses for parents and carers who want help to re-establish their relationship with their child after a loss.