The Muslim Youth Helpline aims to ensure that its service is easily accessible to all young people from the Muslim community. Besides offering a free telephone service, many young people prefer to contact us by e-mail because of their fears in seeking support from within the Muslim community for the first time. MYH has also launched an online internet counselling service to increase accessibility.The helpline also receives letters from inmates at youth offending institutes across the country. We also operate an outreach service across Greater London. This outreach service includes home-visits, face to face counselling, family mediation and a befriending service. Outreach workers are also available to visit youth offenders in prison.